okbye FAQ: Clear Answers for Players in Bangladesh

Starting out: registration and the first session

Most messages to the okbye help desk come from people who found the site an hour ago and want to know what happens next. The short version: you register with a mobile number, confirm an SMS code, deposit in taka, and play. The parts below are the ones that trip people up.

Who can hold an okbye account?

Adults of 18 or over who live in Bangladesh and can show a national ID card, passport or driving licence. One okbye account per person, in your own name, funded from your own bKash, Nagad, Rocket or bank account. Accounts cannot be lent, sold or opened on behalf of someone else, and shared profiles get closed.

What the sign-up form asks for

Four fields: mobile number, password, taka as your currency, and a tick confirming your age. The okbye system texts a code to that number and you enter it once. There is no separate username to remember, so the phone number stays your login for good.

How much do I need to start?

৳100 is the floor, and it is also the smallest amount the payment page will accept. That is small enough to test a bKash transfer before you commit more. The first deposit on okbye carries a bonus of 230% up to ৳18,000, but nothing forces you to claim it.

Payments and payouts: what the clock says

Cash moves quickly by local standards. A wallet deposit shows up in about 5 minutes. Withdrawals take 37 minutes on average, and the very first one waits for a document check before that timer even starts.

Which payment methods does okbye take?

Four, all in taka: bKash, Nagad, Rocket and bank transfer. No cards, no crypto. Because every route is local, the amount you send is the amount credited, with no exchange loss in the middle. Payouts return along the same route you paid in.

Why is a withdrawal held for documents?

okbye checks identity before your first cash-out, not after. The team asks for one photo of your NID, passport or driving licence and matches the name to the wallet. Review takes around 2 hours, and later withdrawals pass straight through.

Does okbye charge a fee?

No fee from okbye on either side. Your wallet provider or bank may take its own cut, and that charge is set by them, not by the site. It is worth checking the wallet's own tariff before sending a large amount.

Bonuses and VIP: where the terms bite

Three offers cover most of what players ask about: the welcome bonus, a 26% reload, and daily cashback that starts at 1.1%. Each one has a condition attached, and the conditions are short enough to read in a minute.

How wagering is counted

Wagering applies to the bonus amount, not to your deposit. A ৳1,000 first deposit at 230% gives ৳2,300 in bonus, and 15x on that means ৳34,500 of qualifying bets before withdrawal. Bets on both sides of one market are stripped out, and stakes under the game's minimum do not count toward okbye wagering.

The six VIP steps

Member, Star, Elite, Master, Legend and Crown. Monthly turnover moves you up: Star starts at ৳20,000, Elite at ৳63,000, Master at ৳200,000, Legend at ৳640,000 and Crown at ৳2,000,000. Cashback climbs from 1.1% to 2.1%, the daily withdrawal ceiling rises with it, and the top two tiers add a personal manager.

The ৳100 referral credit

okbye pays ৳100 when a friend signs up with your code and makes a first deposit. The credit lands after their deposit clears, not the moment they register. Referral money follows the same bonus rules as any other credit on the account.

Account rules: one person, one profile

okbye keeps the rules plain. Real details, one profile, and no software playing the games for you.

Two accounts, one phone

A second okbye account under the same name, number or wallet gets flagged and frozen. If you lost a password, reset it. If you lost the number, message live chat with your ID so the team can move the profile. Opening a new account to dodge a limit usually ends with both closed.

What counts as bonus abuse

Matched bets across two accounts, using a bonus on a game that excludes it, or running automated spins. The first response from okbye is to void the bonus and its winnings; a repeat closes the account. Deposits that remain are returned after review.

Taking a break or closing for good

Ask live chat and the team will close the account, or apply self-exclusion for a period you choose. Once an okbye account is closed for responsible-play reasons, it stays closed. Deposit limits can be lowered at any time; raising them again takes a waiting period.

Login and app trouble on mobile

The okbye app is a 41 MB Android download, version 2.0.4, built for Android 8.0 and later. Most login problems turn out to be a wrong number or a blocked install, not a broken account.

Resetting a forgotten password

Tap the reset link on the login page and enter the mobile number you registered with. A code arrives by SMS within a minute. Repeated failed attempts lock the login for a short spell, which clears on its own or after a word with okbye live chat.

Installing the APK

Android blocks files from outside the Play Store by default. Allow installs from your browser in Settings, then open the downloaded file. You also need 41 MB of free storage and Android 8.0 or newer, or the package refuses to install at all.

Getting help: reaching a real reply

Support on okbye runs through live chat, 24/7. There is no phone number and no email inbox, so chat is the only door in.

What to put in a message

Your registered number, the transaction ID, the amount, and a screenshot if the screen showed an error. Those four details close most okbye payment tickets in a single exchange.

When the desk is busiest

Match nights are the slowest hours, when cricket and football traffic peaks. Payments still clear on schedule, because payouts run through the system rather than through a queue of people. A question sent at 2am on okbye is read the same night.